• Katie Sharpe

    Senior payroll manager, Saffery Champness LLP ( Workshop 01 )

    Katie’s entire career has been in payroll. She has worked in outsourcing, in house, in big commercial businesses and smaller family-run companies. She has been a trainee administrator, a project manager, a systems manager and now a senior manager. If it can happen in payroll, Katie has seen it. If there is a job in payroll, Katie has completed it.

    Katie has witnessed all of the changes to the payroll department over the last decade in awe and hopes she has assisted many individuals and companies evolve with the times.

    Her focus now is for the future and ensuring that payroll departments across the UK do not get left behind. In her current role, she is working her way through a large project to adapt for the future and ensure her company remain compliant and efficient. Outside of work, Katie offers CV clinics to payroll professionals and has started a petition to regulate the payroll industry.

    By extensive research, networking and an ability to think outside the box, Katie feels she is in a position to determine how we, as a department and as individuals, can ready ourselves for the future.

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  • Ian Davis MCIPPdip

    Head of payroll & business support, Direct Line Group ( Workshop 02 )

    Ian has been working in the payroll industry for over 25 years with a track record of leading teams in large organisations, particularly Royal Mail where he spent 7 years being responsible for ensuring the timely and accurate pay of 200,000 employees. Since leaving Royal Mail Ian has worked for a large food manufacturing company and for the last 5 years has been heading up the payroll function at Direct Line Group.


    Ian has always tried to promote the payroll function both internally and externally, with the last 3 companies he’s worked for having achieved either the PQP or PAS accreditations from CIPP.


    Ian has always embraced change and worked closely with HMRC when they initially implemented voluntary payrolling. Direct Line Group were the first company to use HMRC’s new voluntary payrolling portal/process.

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  • Eira Hammond ChFCIPPDip MIOD

    Director, Eira Consulting Ltd ( Workshop 03 )

    Eira Hammond is the Managing Director for Eira Consulting Limited, an Independent Business Consultancy, specialising in Project Management, Systems and Processes. 

    She has over 35 years of experience working with, managing and supporting Payroll and HR Teams in all sectors worldwide.  She has also successfully worked with many of the major outsourcing organisations leading and supporting large, multi-service bids and subsequent implementations.

    Up until December 2018 Eira Hammond was the Chair of the Board of Directors for the Chartered Institute of Payroll Professionals (CIPP), an organisation for which she was a Board Director for over 10 years and also maintains her position as a Tutor in the foundation degree for payroll management which she has held for nearly 15 years.

    Eira has gained an instantly recognizable name as an inspirational speaker, presenter and writer, regularly appearing at conferences, publishing articles in a variety of international industry journals, and actively networking on social media. 

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  • Don Macarthur FCIPP

    Consultant, CIPP ( Workshop 03 )

    Don worked for the Inland Revenue and HMRC for 35 years, initially in compliance activity but latterly serving in a wide variety of central strategic, management and policy roles. His career highlight was undoubtedly as the first leader of employer engagement for HMRC, an incredibly satisfying role which brought him into close contact with the CIPP and other employer and business representative bodies. He was co-opted for a period onto the CIPP Board, and since retirement from HMRC he has enjoyed working on a number of CIPP tasks, including editing News Online and updating training and examination documents. Most notably Don was asked in 2012 to create what became the Payroll Assurance Scheme, and in the intervening years has continued to develop and implement this prestigious initiative.

    Outside work, Don is married with three adult children and now a delightful grandson. He has taken managerial roles in athletics and local church life, as well as leading a children’s charity.

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  • Karen Thomson MSc ChFCIPPdip FHEA

    Partner, head of payroll and employee services, Armstrong Watson LLP ( Workshop 03 and 14 )

    Karen’s role is to ensure the payroll services offered by the company, are as efficient and as competitive as possible. Providing excellent customer service is a top priority for Karen and Armstrong Watson. Karen’s knowledge is extensive and covers all aspects of payroll, benefits in kind, reward packages including salary sacrifice, local government pensions, automatic enrolment and employment law. Karen has attained Individual Chartered Status with the CIPP, is a tutor and lecturer on the Foundation Degree and MSc programmes. A member of the HMRC Administrative Burdens Advisory Board and Employment and Payroll Group consultation forums along with being a CIPP Board Member.

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  • Samantha Mann MAAT MCIPPdip

    Senior policy and research officer, CIPP ( Workshop 03 )

    Samantha joined the team after working in payroll for over 30 years. She brings her own practical knowledge and experience to bear, together with knowledge and experiences provided by CIPP members and other professionals working in the payroll industry when she is working in consultation with government departments and agencies.

    New legislation continues to be developed and introduced that affects the payroll professional as well as longstanding policies that are being adapted to 21st-century work. This practical payroll voice is essential to ensuring policies stand the best chance of being developed in a workable manner for all affected stakeholders.

    Sam leads the policy think tank roundtable programme and is involved with a number of different consultation fora which include HMRC IR35 Forum, Compliance & Reform Forum, TPR/DWP software developer forum and working groups of the Employment and Payroll Group to name a few.

    Research and survey work that support written formal CIPP responses together with writing articles and presenting to a wide range of audiences also forms a large part of Sam’s working days.


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  • Claire Warner Msc FCIPP MBILD

    Payroll specialist, Payroll and Business Skills ( Workshop 03 )

    Having ‘fallen’ into payroll initially, Claire found that the skills required to deliver payroll successfully ticked all the boxes for her, and she was never bored as things were always changing – this was the profession for her.

    She completed the CIPP Diploma way back in the mid 90's when it was certainly not as widely recognised/required as now, mostly to prove to herself that she could do it. She went onto complete the MSc in Payroll Management a couple of years later, again in its very early days.

    She has also been lucky enough to be named in the Payroll Top 50 for multiple years and has now worked in payroll for over 35 years, almost 25 of which have included training and education.

    For 5 years she worked with the CIPP as Head of Qualifications, responsible for delivery of professional qualifications up to MSc, including research, design, development, delivery and accreditation, and was honoured to be a tutor for 17 years.

    Over the years she has worked in a variety of industries, public and private sector, including system implementations and as a payroll specialist and training manager for an award-winning software house, always promoting professionalism and education.

    She is now currently working freelance and using her skills to help clients with payroll system design, and new legislation as well as writing material and delivering regular webinars on a wide range of subjects.

    She takes great satisfaction in utilising her skills and knowledge of the payroll industry, training, education and software to help others develop personally and professionally.

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  • Justine Riccomini MSc FFTA AIPA Chartered MCIPD ChFCIPP

    Head of Tax, ICAS ( Workshop 04 )

    I began my career in taxation in 1989 at HMRC in London and Manchester where I had the time of my life working in Large Business Employer Compliance for 9 years, involving UK-wide travel to carry out inspections of the UK's largest 3,000 employers.


    After deciding to work for EY in Leeds, I specialised in advising clients in all aspects of employment taxation, reward and HR matters at several different practices in the North of England and Scotland, which culminated in running my own HR and Employment Taxes consulting business, where I worked with around 90 clients across the UK and a large utility company in Scotland. Through the experiences of working for different firms, and especially working for myself, I realised that I must be quite determined and actually enjoy working in tax!


    I became involved in tax policy after accepting a senior policy adviser position at the Office of Tax Simplification at HM Treasury, and thereafter I was offered a position at ICAS tax policy.


    I love my role at ICAS, which involves studying and analysing employment law and employment tax legislation as well as devolved taxes legislation, attending meetings at HMRC, Treasury, Revenue Scotland, Scottish Government, Scottish Parliament, Scottish Fiscal Commission etc.


    I respond to consultation documents, prepare papers and opinion pieces, and am responsible for proliferating ICAS' reputation as a premier knowledge hub for taxes. I do this by producing digital media, communications and articles for the ICAS membership community.


    I write articles for magazines such as Taxation, Tax Journal, PPPR and other industry and sector publications, respond to questions from journalists and present seminars on taxation at conferences and other related events. As a scrutineer of the legislation, I critically analyse Government policy and process and do my best to hold them to account.


    I run the Scottish Taxes Committee and Employment Taxes Committee which both report to the ICAS Tax Board and sit on the Scottish Tax Policy Forum, which is a collaboration between ICAS, CIOT and other expert panellists. I wrote the ICAS Guide to Scottish Taxes. I also sit as an expert panellist for the AAT employment and pensions panel. I’m involved with the Women in Tax network, I speak at my CIPD branch meetings and lecture at universities and colleges too.

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  • Karen Beckett BA (Hons) ChFCIPP

    Head of payroll and benefits, Dorset Healthcare University NHS Foundation Trust ( Workshop 05 )

    Karen has nearly 35 years of payroll, pensions and reward experience in both the public and private sectors.

    Beginning her career in local government as a payroll clerk, Karen joined the NHS in 1987 and has worked for a number of Trusts. For about 5 years when she worked in the private sector, initially at an independent recruitment agency (which included Formula One recruitment!) and then for a large payroll bureau paying a number of large well-known organisations (including one of the big four accounting and audit firms and a national energy supplier).

    Karen has been a Payroll Manager since 1999 becoming Head of Payroll & Pensions at Dorset HealthCare University NHS Foundation Trust in April 2013. She has been involved with various projects during her career including:

    • being part of the RTI pilot
    • implementation of the national NHS HR/Payroll system at two Trusts
    • e-expenses implementation at two Trusts
    • introduction of salary sacrifice schemes

    The latter has seen her current role extended to encompass employee benefits and become Head of Payroll & Benefits. Karen continues to be involved with projects with the introduction of employee and manager self-service

    Karen actively promotes payroll, pensions and reward at a regional and national level. This includes a reward group led by NHS Employers providing details of what Trusts are doing at a local level to the Department of Health to support future pay and reward packages. A case study (Promoting Benefits through Events) produced by NHS Employers further promote the work of Karen and her team.

    Highlights of Karen’s career include enhancing her knowledge and she has successfully completed:

    • Certificate in Pensions Administration
    • Personal and Professional Development in Management Skills
    • BA (Hons) in Applied Business and Management (CIPP)

    Karen continues to study through the Trust’s Essential Leadership Development course, leading to a postgraduate certificate in leadership. 

    Karen believes that training is essential for payroll/reward professionals. Her team of 30, based across two sites paying in excess of 10,000 employees through weekly and monthly payrolls, have been trained through the CIPP courses. The team won the CIPP ‘In-House Payroll Team of the Year’ 2018 and both Karen and the team are proud to have been recognised in this way by their peers.

    Karen holds CIPP Fellowship and Individual Chartered status.

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  • Julie Lock MCIPPdip

    Flexipay general manager, Mitrefinch Ltd ( Workshop 06 )

    Julie has been in the payroll and HCM industry for over 28 years; she studies the future of work; her expertise has seen her working with the largest global software suppliers of HCM leading innovation & research. Julie studies technology, the economy and human change & the impact these create in the workplace; sharing her finding with business leaders, helping them to prepare for tomorrow’s world of work. She regularly speaks at business conferences, writes articles covering topical Payroll and HR topics & features in thought leadership articles in various media.

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  • Shaun Tetley MCIPPdip

    Payroll and pension manager, Portsmouth City Council ( Workshop 07 )

    Shaun Tetley is employed as the payroll and pension manager at Portsmouth City Council and Gosport Borough Council and has over 30 years' of payroll and pensions management experience. Shaun has been an active and supportive member of the Chartered Institute of Payroll Professionals over countless years. Shaun undertakes a number of professional activities in the UK  to support both the CIPP and the payroll and pension profession and these include:

    • Chair of the CIPP Public Sector SIG (a widely supported and well-attended forum that meets 3 times a year and has an active email engagement facility)
    • Chair of the South-West Payroll and Pension Group of West country public sector authorities
    • Chair of the UK HR/Payroll/Pension Oracle User group in the United Kingdom
    • Member of the South East UK tax professional body
    • Chair of the Hampshire and District Payroll and Pension organisation
    • Chair of the National Pension Software Supplier Engagement Group covering all public sector pension schemes
    • Member of the Teachers Pensions working group

    Shaun also delivers a popular update session at numerous events in the UK called 'Tetley's Top Tips'. This provides delegates with a regular topical update covering payroll, pensions and tax items.

    Shaun organises the popular annual free CIPP public sector event in London (supported by PricewaterhouseCoopers). This attracts delegates from all over the UK.

    Shaun undertakes a very active role in the payroll and pensions world in the UK and has developed an excellent set of key stakeholder contacts. This includes high-level contacts at HMRC, Local Government Pension Committee, Teachers Pensions, TPR, DWP, BEIS, ACAS and other government departments. The benefits of direct contact with key policy officials are that clarification on policy or regulations can be obtained without delay to the benefit of the various professional organisations that Shaun engages with.

    Shaun has worked closely with the Local Government Pension Committee over the last 20 years and is strongly supportive of the scheme and the importance of encouraging new staff to join.

    In recognition of his outstanding contribution to the profession, Shaun was awarded membership of the top 50 payroll and pension professionals in the UK in 2016 and the Reward100 recognition in 2017. 

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  • Jade Linton

    Associate solicitor, Thursfields Solicitors ( Workshop 08, plenary six )

    Jade has over ten years' experience advising and representing clients in contentious and non-contentious employment matters including: negotiating high value complex termination agreements, drafting employment policies, procedures and contracts of employment; training HR personnel and Managers and conducting seminars; advising on all types of discrimination disputes and advising on employee relations law and practice.

    Jade has worked with both employees and on behalf of private and public sector clients, including; Manufacturing Companies, NHS Trusts, Independent Schools, Colleges, Nurseries and Academies.

    An impressive public speaker, Jade is regularly invited to speak at HR forums and conferences.

    Recommended in the Legal 500 as a ‘superstar and a joy to work with’ Jade is a solicitor who possesses a ‘unique quality amongst those in her possession to make law unintimidating and understandable to all’.

    Jade is a member of the Employment Lawyers Association (ELA).

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  • Mervi Slade

    Payroll giving specialist, Cancer Research UK ( Workshop 09 )

    Mervi Slade has 12 years’ experience in payroll giving. She initially started working for a Professional Fundraising Organisation in 2000 and for the next eight years moved within Workplace Giving UK from initially booking promotional visits within retailers to become Head of New Business and Client Liaison.

    In this role, she worked with London Stock Exchange, Financial Services Authority, Haymarket Media Group, Guardian Media Group, H&M and Delice de France. Out of her clients, many reached the Governments Gold Payroll Giving Quality Award Mark and amongst them, Delice de France, Haymarket Media Group and Guardian Media Group also went to win awards for their successful and creative campaigns at the National Payroll Giving Excellence Awards.

    From 2008 she worked for Charitable Giving, Payroll Giving Agency where her role was to look after existing clients including Ministry of Defence, Orange, Ikea and Harvey Nichols and help new clients to introduce payroll giving.

    She has then moved to the charity sector and has gained experience in commercial fundraising at National Childbirth Trust, moved to Diabetes UK, where her role was to work within the Corporate Fundraising department to plan a strategy for their future payroll giving.

    From September 2011 to present she has worked for Save the Children in a newly created Payroll Giving Manager’s role. She is working across different teams to generate more payroll giving donors to the organisation and to look after them on their supporter journey. She is also working with the corporate team to utilise payroll giving with corporate partnerships as well as possible. She is also a member of the Charities Payroll Giving Forum, which is formed of the 11 largest charities in relation to payroll giving income.

    Save the Children is currently shortlisted in two categories for their internal payroll giving promotion at the National Payroll Giving Excellence Awards (Best Civil Society Employer and Best Promotional Partnership).

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  • Kresh Veerasamy

    Payroll manager, Cancer Research UK ( Workshop 09 )

    Kresh is an associate member of the CIPP.  He works within Human Resources providing an in-house Payroll service to Cancer Research UK and Cancer Research Technology employees for UK Payroll and they have 2 Channel Islands Payroll (Guernsey and Jersey) which are outsourced. 

    He also looks after staff expenses in the Payroll Team and has been in payroll for 23 years +.  One of the areas he is particularly interested in promoting more is Payroll Giving.

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  • Ben Hancock MSc ChFCIPP

    Head of payroll, London School of Economics ( Workshop 10 )

    Ben is Head of Payment Services at the London School of Economics and is ultimately responsible for all staff and supplier payments. He started his payroll career 20 years ago, working for Dune Shoes, before moving to Societe Generale and then onto LSE where he has been for 15 years working across HR and Finance. Ben graduated from the CIPP MSc in Business and Reward in 2018.

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  • Ian Hodson ChMCIPPdip

    Head of reward, University of Lincoln ( Workshop 10 )

    Ian is the Head of Reward at the University of Lincoln overseeing all aspects of reward including payroll, pensions, employee benefits, HR systems and executive remuneration. Having started his career in finance before moving specifically in to pay and benefits Ian has a background in both the public and private sector having previously worked for Moy Park, Mars, Prudential and Lincolnshire County Council.

    A firm believer and champion in the importance of reward strategy as a driver for change and in supporting organisational success, Ian has previously overseen teams that have been acknowledged for their achievements at awards for their innovative work including winning the 2016 Employee Benefits Grand Prix Award.

    Ian is the current Chair of the Northern Universities Reward Group and a board member of the Education Competencies Consortium.

    In 2014, Ian was chosen as the winner of the Pay and Benefits Career Accomplishment Award and also regularly contributes to professional publications.

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  • Helen Hargreaves MSc ChFCIPPdip

    Associate director of policy, CIPP ( Plenary two )

    Before joining the CIPP’s Policy team in April 2011, Helen worked for HMRC for 27 years.

    Holding the MSc in Business and Payroll Management through Derby University, Helen’s responsibilities with the CIPP include managing the Policy Team and the CIPP’s Advisory Service, ensuring that CIPP members have the information, skills and knowledge they need to keep up to date with the ever-changing payroll obligations.

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  • John Pierce

    Senior vice president and payroll payments, CloudPay ( Workshop 11 )

    Throughout his payroll career, John has witnessed fundamental changes in the payroll industry and helped CloudPay respond with optimized solutions that help customers do more with their global payroll. An expert in integrations of major technology platforms, John has a proven track record of transforming global payroll delivery from small- to large-scale projects. As the head of CloudPay’s Payroll and Payments teams, John ensures all client payrolls are delivered accurately and on time while working to enhance customers’ experience and understanding of their global payroll operations.

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  • Mervyn McCormick

    Head of corporate payroll, Equinity HR solutions Ltd ( Workshop 12 )

    Mervyn is the Director of Equiniti, Belfast where each month they pay of over 250,000 people is processed, including over 100,000 staff in the NHS.  Mervyn has worked in Equiniti payroll for over 20 years, first leading the software team who developed the Perito payroll, before building the NHS business and being appointed Director of the Belfast location.


    However, Mervyn believes that paying people is insufficient, rather we need to value and REWARD people holistically.  For too long, payroll has been seen as the back office, a cost to the business.  However, through appropriate, focused Total Reward strategies, the payroll department becomes a key business enabler.


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  • Hugh Murray FCIPD

    Director, Scott Bradbury ( Workshop 13 )

    Hugh is an accuracy skills pioneer. With his work in developing people’s accuracy skills dating back to the 1980s, Hugh is acknowledged as a leader in his field and is a popular speaker on the topics of learning from mistakes and reducing the cost of error. Hugh’s early career included management positions at McGraw-Hill and Gower and in 1998 he set up a learning resources company, Fenman, where he published the magazine Training Journal (now TJ). In 2003, Hugh co-founded the specialist training company Scott Bradbury, which delivers its flagship programme, ‘Developing an Eye for Accuracy’ to thousands of participants each year. Hugh is also the author of the book ‘Preventing Mistakes at Work’, published in 2016.

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  • Paul Tucker

    Employment tax partner, Smith & Williamson ( Workshop 14 )

    Paul is part of Smith & Williamson’s employment tax and incentives team. He has extensive experience, having spent over 30 years working in tax.

    He advises clients on all aspects of employment tax and national insurance, providing practical and technical support.

    His expertise includes opportunity spotting, risk management, tax compliance and negotiating with HMRC to minimise penalties following disclosures and visits.

    Lawyers often seek Paul’s advice in relation to termination packages and obtaining HMRC clearance.

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  • Hector Riva-Palacio

    Managing director, Helping Reach Potential Ltd ( Workshop 15 )

    Owner and MD of Helping Reach Potential, Hector works at a senior strategic level offering Executive Coaching, Team & Group Development as well as leading the Corporate Events side of the business. Hector is a natural coach excelling at a senior level, working on a 121 or with small groups of people. Hector is also experienced at designing and delivering large scale development events, facilitating to big audiences at company Conferences or larger scale National Meetings & Briefings.


    Hector has worked with some amazing people and businesses. 17 years in blue-chip environments including 12 years at Camelot Lotteries where he led the Sales and Leadership Training program.


    Hector often shares ‘Camelot was an amazing company to work for, one that changed lives. Ironically a sense of purpose I share myself and within my own business Helping Reach Potential’.


    Hector motivates people by creating clear detailed pictures of the future. He enables business owners and senior leaders to focus on the big picture, taking a strategic perspective on issues and challenges whilst combining focused attention to detail which produces high-quality output, no matter what the pressure! You could say he has a ‘no stone left unturned’ approach.

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  • Stuart Hall MA PGMCIPPdip

    Director, PayRun.io ( Workshop 16 )

    With over 35 years of experience in Payroll and HR sectors and a broad experience in sales, accounting and operations, Stuart enjoys opportunities to pass on my subject knowledge and helping others develop.

    He has experience of working at a strategic level, developing and implementing new concepts as well as understanding budgets and financial planning. From a payroll clerk and founder member of the BPMA to CEO of a multimillion turnover company, his experience is broad as it is wide. Having achieved the Diploma in Payroll Management, a further diploma in Applied Management. I then went on to graduate from Henley Business School, (University of Reading) with a Masters in Applied Management.

    Stuart has successfully built three companies, effectively building them into profitable businesses. Tax Filing Services Ltd (sold to an accountancy firm, 1996); PaySuite Ltd, an award-winning company for being the first ‘true’ cloud payroll software in the UK (sold to Intuit, 2014); Employer Services Ltd, started in 1999 with four employees, no clients, but a desire to provide a payroll bureau service which was second to none, that he sold in 2015, the company had 45 staff with over 400 clients and was bought by RSM.

    He has recently helped form a HMRC recognised UK payroll and Auto Enrolment API software that enables providers to deeply integrate payroll and AE functionality within their own software products without the overhead of maintaining compliance year on year – PayRun.io


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  • Ian Hill

    Senior consultant - LEBC Group Ltd ( Workshop 17 )

    Ian has been in the Pensions Industry for over 30 years, dealing with the complex nature of corporate and private pension provision, assisting employers and employees to understand the workings of pension scheme arrangements.

    Ian has experience in the development of corporate pension strategies for companies in the areas of corporate mergers, acquisitions and management buy-outs where he specialises in the due diligence process.


    Experienced in the regulation and governance of work-place pension schemes developing operational pension scheme governance programs in line with the Pensions Regulator’s Code of Practice and regulatory guidance.


    Ian advises clients on future pension scheme strategies in particular reference to changing government legislation where the focus has been directed to helping companies comply with ‘auto-enrolment’ legislation both at the initial stage and ongoing compliance including work-place pension scheme audits.


    Ian regularly works with employers to deliver pension engagement programmes for employees, delivering interactive presentations and face to face pension counselling sessions for and to the work-force.


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  • Dianne Hoodless MSc ChFCIPP FHEA EMEA

    Payroll manager, Hyperion Insurance Group ( Workshop 18 )

    Dianne has worked in the payroll profession for over 30 years so has seen many changes, from green screen mainframe systems to Cloud-Based solutions.  She often asks herself, where will the digital age take us and what is on the horizon for the payroll department?


    In 2017, Dianne decided to look for a new challenge and joined Hyperion Service Limited as the EMEA Payroll Manager. Hyperion is one of the world's leading insurance intermediary groups with a growth story to be incredibly proud of, they employ around 3,600 employees worldwide.

    Dianne is always looking for the next challenge and as we move further into the digital age and Artificial Intelligence hopes this will provide that challenge and there are exciting times ahead for us all.

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  • David Longworth

    Research director, Webster Buchanan Research Ltd ( Workshop 18 )

    David Longworth is a Director of Webster Buchanan Research, an international market research and consulting company specialising in multi-country payroll and international HR.

    Operating from Webster Buchanan's head office in the UK, he has extensive experience in research across the Finance, HR and Payroll sectors, and has run many of Webster Buchanan's practitioner-driven projects.

    David is co-author of a large number of research reports in the multi-country payroll sector, including Webster Buchanan's Multi-country Payroll Review, an annual independent analysis of leading international payroll providers

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  • Pauline Green ACIPP

    Compliance manager, Intuit Quickbooks ( Workshop 19 )

    Pauline is an experienced financial controller and accountant with an extensive history of working in International organisations. She has technical expertise particularly in UK Payroll, statutory reporting and VAT requirements.

    Since 2013 working at Intuit ensuring that their software offerings for UK payroll are compliant and amended to meet the various UK payroll legislative changes.

    In May 2014 she was elected as Deputy Chair for BASDA (Business Application Software Developers Association) for the payroll, pension and HR group. As part of this role and in conjunction with a role at Intuit QuickBooks have been heavily involved with Pension BIB and the development of PAPDIS (Payroll and Pension Data Interface). Since the beginning of 2015 part of the Governance Committee for PAPDIS.

    Previous roles have been in payroll and finance for a variety of different companies and industries as diverse as pharmaceutical, aviation and weight loss. These included dealing with European and USA legislative requirements as well as the UK legislation.

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  • Ros Hendren MSc, CMgr MCMI dip, FCIPPdip, FHE

    Owner and consultant, Well Delivered Ltd T/A Well Paid Consulting ( Workshop 19 )

    Ros is an HR and payroll industry professional of more than 25 years experience. Having fellow status of the CIPP, FHEA and the CMI, as well as gaining individual chartered status with the CMI, she has proven experience within the strategic HR and payroll community, and in 2014 joined the CIPP board of directors.

    Industry experience includes 12 years working in the HR and Payroll outsourcing industry, having previously worked for Ceridian, LogicaCMG, and NorthgateArinso in implementation, quality, consultancy, and strategic management roles. Additionally, Ros has extensive experience working for her own organisation Well Paid Consulting, as an interim manager and consultant, assisting in-house payroll departments in improving processes and performance, implementing new HR, payroll, and expense systems, and merging payroll services into HR shared service centres.

    Working with the CIPP for the last 12 years, Ros also tutors the Foundation Degree in Payroll Management, and the MSc in Payroll Management, and is a registered Payroll Assurance Scheme (PAS) assessor. An additional part of Ros’ role with the CIPP has included writing study material for the MSc in Business and Reward Management and helping develop the Payroll Apprenticeship scheme.

    Ros holds a high profile within the HR and payroll industry, becoming a finalist in the Payroll World Awards 2004, and being awarded the IPP Payroll Employee of the Year in 2007.

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  • Simon Parsons MSc FCIPPdip MBCS

    Director of payments, benefits and compliance strategies, SD Worx Ltd ( Workshop 19 )

    Simon has been a major contributor to SD Worx’s payroll expertise since 1984. Besides being influential in the development of SD Worx’s payroll services, Simon is a major presence on a number of HMRC and government consultative groups and committees.


    A fellow of the Chartered Institute of Payroll Professionals and one of the original Masters of Science in Payroll Management cohort, Simon is a regular author and speaker on payroll matters. He is also Chair of IReeN, the electronic exchange with government user network, and chair of the BCS (the chartered institute for IT) Payroll Specialist Group.


    Simon has won many awards, including the Strathearn Award for Lifetime Achievement in 2012, the Payroll Alliance Award for Advancing the Payroll Profession in 2010 and CIPP Person of the Year in 2006. He is also named in the Reward 300 as well as writes articles for a number of industry publications and a regular blogger on LinkedIn.

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  • Neil Tonks ChMCIPPdip

    Legislation manager, MHR ( Workshop 19 )

    Neil Tonks MCIPPdip is a Product Manager with MidlandHR, specialising in payroll and related topics.
    He has over twenty years’ experience of payroll in a variety of roles including system developer, consultant and trainer, but latterly he’s concentrated on helping keep MidlandHR’s products up to date with ever-changing legislation. Since 2010, this has mainly involved dealing with Pensions Reform and RTI.

    He’s been a participant in many liaison meetings with bodies such as The Pensions Regulator and DWP as pensions reform has evolved, a task which is on-going as the government seeks to simplify the processes around auto-enrolment.

    Along with colleague John Black, he contributes regular “Industry Monitor” articles to the CIPP’s Payroll Professional magazine. He has also produced articles on payroll-related topics for other magazines and is an experienced speaker and presenter having appeared at many seminars and conferences.

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  • Neil Simpson

    Director, Doing The Right Things ( Workshop 20 )

    Following a 15 year career in professional dance, film and unprofessional comedy, Neil retired from performing in 2001 and has since spent more than a decade bringing sensational innovation to businesses helping them to grow by turning their ideas into money.

    Based in Liverpool, Neil specialises in ideation, digital marketing and innovation, assisting entrepreneurs to profit from their intellectual property, brand value and in house genius.  He has worked with hundreds of clients of all sizes including British Telecom, and guest lectures at most universities across the North of England.

    Neil was CEO of Storey Creative Industries Centre in Lancaster and has helped a range of businesses flourish both in the UK and internationally. He has won a national award for film making, is a published author and public speaker about branding, social media and how to build successful businesses from the inside out.

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  • Glyn King

    Managing director, Datagraphic ( Workshop 21 )

    Document distribution expert, Glyn King, is Managing Director of Prolog Print Media, a market leader in epayslips and renowned provider of employee reward, pension and HR communications. They are print partners and online document experts for over 500 UK organisations.

    Glyn has worked with the payroll sector for over twenty-five years and has a wealth of experience developing payslip solutions for multiple channels.

    Glyn has actively supported some of the UK’s most prominent organisations to implement an epayslip service and to use existing data files to create dynamic personalised documents.

    A regular speaker for CIPP, Glyn’s sessions are interactive, informative and thought provoking with lots of time to address questions.

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  • Jill Smith MCIPPdip

    Policy manager, CIPP ( Workshop 23 )

    Jill was appointed as policy manager at CIPP in July 2017. Prior to joining Jill worked in local Government for 25 years.

    Due to the restructuring of the authority, Jill began working for East Riding of Yorkshire Council in 1996 and transferred to the payroll section in January 1997 as a payroll supervisor. Jill has gained a wealth of knowledge and experience in both local government and end-user clients which include fire Service, educational sector and the probation service.

    In 2005 the payroll was outsourced to Arvato and Jill was promoted to senior payroll officer. This role involved implementing new clients onto the database, ensuring payments were made to HMRC, teachers pensions third parties every month and the reconciliation of year-end payrolls.

    In 2013 the section transferred back to ERYC and Jill progressed to payroll team leader assuming responsibility for 6 staff, managing the day to day running of the department and ensuring that all legislation was implemented and staff were trained in both statutory and government policies.

    A diploma graduate and holding the certificate in Training Practice (CIPD) qualification Jill became a freelance trainer for CIPP Education in April 2015 delivering bespoke in-house courses as well as introduction to payroll, shared parental leave, holiday pay and legislation updates.

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  • Angela Adams MCIPPdip

    Policy & advisory officer, CIPP ( Workshop 23 )

    Angela joined the Institute’s Advisory Service in November 2013. Angela came to the team with a background of 24 years of working experience in Payroll, which began at Solihull MBC paying weekly employees.

    Promotion followed which went on to expand her skills and experiences and following nine years with Birmingham City Council she relocated and re-joined Solihull MBC as a Shared Services Administrator incorporating a wide range of duties. Angela recently concluded a two-year course of study and gained the Foundation Degree in Payroll Management in November 2013.

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  • Gemma Mullis

    Policy and advisory officer, CIPP ( Workshop 23 )

    Gemma joined CIPP’s Advisory team in October 2017. Gemma has worked within a payroll, human resources and finance environment for the last 16 years.

    Her experience has been gained through the insurance and construction industry from running multiple payrolls from beginning to end, managerial roles and a wide range of HR duties. Gemma is currently studying her Foundation Degree in Payroll Management with the CIPP.

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  • Brian Cunnington

    SME and consultant, Pay UK ( Workshop 24 )

    Brian Cunnington is a payments subject matter expert with nearly 40 years of expertise in retail banking and payments. Formerly the Head of Retail Payments in Barclays Bank managing the retail payment products, including the 14 million debit card portfolios.  Brian was also a Board member (5 years as Chairman) of the UK Cheque Guarantee Committee and Barclays’ representative on a number of other boards and steering groups.


    Since 2010, Brian has been engaged independently, on a number of assignments, consulting at an industry level across Europe and particularly in the UK. Currently, as an SME with Pay.UK, Brian is leading the implementation of Confirmation of Payee into the UK market and the development of subsequent phases enabling additional use cases.


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  • Elaine Gibson MSc ChFCIPP, MCMI, FHEA

    Director of people and quality, Dataplan Payroll Limited ( Workshop 25 )

    Elaine is now the director of people and quality at Dataplan Payroll Limited.

    Elaine was appointed education director in September 2016 with responsibility for delivering marketing and membership, policy and research, training, PCA, Scotland and online.

    Elaine Gibson worked with the CIPP for close to 14 years both as a payroll trainer for CIPP Education and as a senior policy and research officer for the policy team before moving to the role of associate director of professional education.

    Elaine was the CIPP programme leader for all professional courses covering a number of level three certificates and a Foundation Degree to Masters Level (MSc), undertaken via the CIPP in conjunction with our key partners including the University of Derby, Heart of Worcester College and the University of Worcester. In this role communication with both the students and the educational establishments is vital. Since achieving a teaching qualification 'Post Graduate Certificate in Professional Development' Elaine is also a fellow member of the Higher Education Academy supporting her role as both program lead and MSc tutor.

    Elaine has a varied payroll background spanning approximately 24 years, from running a payroll bureau for a small firm of accountants, to working for Ceridian Centrefile as a Payroll Executive in the Pay Centre in Leeds. Prior to her position with the CIPP she was the Payroll Specialist for Carlsberg Tetley.

    Elaine holds the MSc in Business and Payroll Management through Derby University.

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  • Andy Nicholls

    Industry liasion manager, The Pensions Regulator ( Plenary five )

    Andy Nicholls is an industry liaison manager at The Pensions Regulator. In this role he is responsible for engaging with payroll professionals and software providers as well as UK large employers and industry bodies, to help them understand their 'automatic enrolment' duties.

    Andy has more than 30 years payroll experience at a senior level, including working for both large and small employers in both public and private sectors, bureaux, software houses and for CIPP as a Tutor.  He is a Fellow of CIPP.

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