HMRC Telephone Scam Warning
21 May 2019
We have been alerted to yet another telephone scam where an automated phone call says that the individual is in the middle of a fraud investigation and is to ring a specific number.
The number quoted in the message is ‘0300 2000314’. HMRC’s customer service contact numbers start with 0300 so someone could fall into the trap of believing that it is actually HMRC. It is not, please do not call the number.
HMRC takes security very seriously and this is a further reminder that you need to be alert. If you cannot verify the identity of the person making the call you should not disclose your personal details or call them back.
You should report these incidents on the Action Fraud website or you can call them on 0300 123 2040 (Please note this number will be charged at your normal network rate). They are open Monday to Friday 09:00 - 18:00.
A reminder that:
You will never get an email, text message or phone call from HM Revenue and Customs (HMRC) which:
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Tells you about a tax rebate or penalty
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Asks for your personal or payment information
Always check HMRC’s guidance on recognising scams if you’re not sure.
You can report something suspicious to HMRC’s phishing team, for example:
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An email
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A text message (forward it to 60599 - you’ll be charged at your network rate)
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Details of a phone call asking for personal information or threatening a lawsuit
If you do receive a suspicious phone call, you can help HMRC’s investigations by providing HMRC phishing team - ([email protected]) with:
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The caller’s phone number
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The date of the call
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A brief description of the call
To learn more about dealing with phishing and scams visit GOV.UK. You can also refer to HMRC security advice.