HMRC Agent Account Manager Events

26 February 2014

During March HMRC will be holding some face to face events at various locations across the UK as part of the help and support that they provide for tax agents and advisers.

New Digital Services for Agents – the Tax Agent Strategy and Agent Online Self Serve

The presentations will focus on the new Tax Agent Strategy and digital services for agents and HMRC’s material has been updated to include the latest information.

The Tax Agent Strategy aims to transform the relationship between HMRC and agents by:

  • gaining a better understanding of agents and their clients to help HMRC target the right services and communications
  • aligning HMRC and agent processes where possible and enabling agents to carry out some transactions for themselves with minimal HMRC involvement
  • eliminating duplication and reworking - making it easier for agents to do business with HMRC and reducing costs
  • supporting agents in improving services for their clients and, where needed, tackling the small minority of agents with poor performance more effectively
  • working closely with the agent representative bodies on the development of Agent and Client Statistics.

The presentations will also include a talk about what HMRC is doing to improve the authorisation (Form 64-8) process and an overview of agent services available from HMRC.

If you would like to attend one of these events below please email learning.together.bcu@hmrc.gsi.gov.uk. Please supply all names of attendees, the session you wish to attend and the number of places required. If you have not already registered for the Agent Account Manager Service you will need to register before you attend. Follow this link to register.

Date

Time

Location

Address

04.03.2014

10.00 – 12.00

Birmingham

HMRC, City Centre House, 30 Union Street, Birmingham, B2 4AD

04.03.2014

13.00 – 15.00

Birmingham

HMRC, City Centre House, 30 Union Street, Birmingham, B2 4AD

06.03.2014

10.00 – 12.00

Dundee

HMRC, Caledonia House, Greenmarket, Dundee, DD1 1HD

06.03.2014

13.00 – 15.00

Dundee

HMRC, Caledonia House, Greenmarket, Dundee, DD1 1HD

10.03.2014

10.00 – 12.00

Glasgow

HMRC, Portcullis House, 13-21 India Street, Glasgow, G2 4PZ

10.03.2014

13.00 – 15.00

Glasgow

HMRC, Portcullis House, 13-21 India Street, Glasgow, G2 4PZ

11.03.2014

10.00 – 12.00

Leicester

HMRC, Saxon House, 1 Causeway Lane, Leicester, LE1 4AA

11.03.2014

13.00 – 15.00

Leicester

HMRC, Saxon House, 1 Causeway Lane, Leicester, LE1 4AA

12.03.2014

10.00 – 12.00

Coventry

HMRC, Sherbourne House , 1 Manor House Drive, Coventry, CV1 2TB

12.03.2014

13.00 – 15.00

Coventry

HMRC, Sherbourne House , 1 Manor House Drive, Coventry, CV1 2TB

18.03.2014

10.00 – 12.00

Salford

HMRC, Trinity Bridge House, 2 Dearmans Place, Salford, M3 5BS

18.03.2014

13.00 – 15.00

Salford

HMRC, Trinity Bridge House, 2 Dearmans Place, Salford, M3 5BS

20.03.2014

13.00 – 15.00

Aberdeen

HMRC, Ruby House, 8 Ruby Place, Aberdeen, AB10 1ZP

21.03.2014

10.30 – 12.30

London

HMRC, Room G14, 100 Parliament Street, Westminster, London, SW1A 2BQ

21.03.2014

14.00 – 16.00

London

HMRC, Room G14, 100 Parliament Street, Westminster, London, SW1A 2BQ