Pension Schemes: service availability and issues

18 September 2015

HMRC are aware that there may be some delays being experienced in receiving acknowledgement to submissions made to their online pension schemes service. There is some scheduled maintenance on 20 September which will also cause some delays.

Planned downtime

Due to scheduled maintenance you will experience a delay in receiving your online acknowledgement to submissions made using HM Revenue and Customs (HMRC) or commercial software between 1am and 1:30am on Sunday 20 September 2015. Your acknowledgement will be sent once the service is restored. Please do not attempt to resubmit your submission. HMRC apologise for any inconvenience this may cause.

Service availability

From 30 September 2015, you will no longer be able to connect to HMRC online services using the SSLv3 protocol.

For the majority of online customers this will mean no change. The SSLv3 protocol is considered insecure and is no longer supported by many browsers. You should ensure your browser (or other software) is capable of using and configured to use ‘Transport Layer Security’ (TLS) 1.0 or above, (TLS 1.1 and 1.2).

If you are uncertain about the type of secure connection your browser or other software can support, you can check it at and other similar services.

Log in to Pension Schemes Online.