Updating employee addresses

13 October 2014

HMRC have confirmed that they will shortly start to process changes to employee addresses for existing employees when a new address has been included on an FPS.

At the moment HMRC only accept and update addresses for new employees, but this will change to include existing employees from April 2015.

The announcement says that:

Currently HMRC only accept and update employee addresses from employers on their Full Payment Submissions (FPS) in respect of their new employees.

HMRC have conducted detailed data analysis which reflects that we are currently receiving new addresses from employers which we do not use to update customer’s accounts. This can lead to Tax and National Insurance correspondence being sent to old addresses and not reaching the intended recipient.

With effect from April 2015 HMRC will process changes to employee’s addresses for existing employees when we identify that a new address has been included on an FPS.

Employees will be able to notify their employer they have changed their address and this can be included in their employer’s next FPS. The employees account will be updated accordingly. Employers must advise their employee they have sent this change to HMRC. HMRC customers will receive a notification their address has been changed via their on line digital account.

Employers are being encouraged to provide HMRC with the address of their employees on all submissions and report any address changes. HMRC appreciate that in the past the provision of address updates has not been essential but hope that in the future employers can be encouraged to provide HMRC with addresses on all FPSs (including any new addresses for their employees) if they are able to do so.