HMRC update on improving services for small business

10 December 2014


HMRC have issued a report summarising their efforts to improve services for small businesses.

They have structured the document around a number of themes, in the hope that businesses will dip in and out of the sections that most interest them, including:

· delivering new and enhanced digital services: for example the new digital service, Your Tax Account, allowing businesses to manage their services via a personalised homepage

· delivering better help, support and guidance: setting out what is available to small businesses, such as live seminars, mobile apps and payment support

· supporting business to grow: information on the new Employment Allowance of £2,000, as well as other tax reliefs and incentives

· modernising our processes and services: how we’re transforming our services to be simpler and more straightforward.


CIPP comment

CIPP’s Karen Thomson is part of the Administrative Burdens Advisory Board, and if any members have suggestions for further reductions in burdens please email