Working Together Talking Points

12 February 2016

As part of Working Together HMRC is trialling some interactive online sessions called Talking Points. These sessions are an opportunity for agents to hear from, and question, subject matter experts from HMRC about different topics.

Below are the details of the next Talking Points sessions:

Debt Management and Banking Migration

Wednesday 24th February: 14:00 – 14:45

For agents with clients abroad who pay by any means, BACS, CHAPS, cheque, etc.The background to migration, what it means to you and your clients and how to pay HMRC, GOV.UK changes. Click here to register for this meeting.

Your Tax Account

Tuesday 1st March: 12:00 – 12:45

A new digital service allowing customers to access all they need to manage their tax affairs in one place. Click here to register for this meeting.


Friday 19th February: 14:00 – 14:45

HMRC’s approach to handling complaints and putting things right. An explanation of our complaints process, how we resolve matters and financial redress. Click here to register for this meeting.

These interactive sessions are run via the ‘CITRIX’ platform.On the day, the organiser will explain how to ask a question during the session. If you have any questions for HMRC’s subject matter expert before the session, please send them to: