ACAS - Working For Everyone

07 June 2023

ACAS or Advisory, Conciliation and Arbitration Service (ACAS) work with millions of employers and employees every year to improve workplace relationships. They are an independent public body that receives funding from the government.

ACAS provide free and impartial advice to employers, employees and their representatives on:

  • employment rights

  • best practice and policies

  • resolving workplace conflict

When things go wrong, we help to resolve workplace disputes between employers and employees.

Click here for more information on ACAS


ACAS has new research in conjunction with East Lancashire East Hospitals NHS Trust on mediation and resolution in the workplace.

Key findings from the research include:

  • Benefits of in-house workplace mediation as a way to manage conflict

  • Benefits of a structured approach to early conflict resolution – where informal options are given the opportunity to succeed

  • How line manager confidence and capability is essential for informal methods to wor

  • ACAS can provide advice, support and training to provide those necessary skills so employers can benefit from in-house dispute resolution

Click on the image below to read the full research article

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