Contact us

Can't find the information you need online or need assistance with any queries?  Please contact us and we would be more than happy to help.

General enquiries

Telephone: +44 (0) 121 712 1000      

Email: [email protected] 

To follow us on social media, please see the tab below.

General enquiry form

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Advisory Service

Contact the Advisory Service* on 0121 712 1099 or [email protected]

All calls made to the Advisory Service are treated in absolute confidence. Your membership number will be required in order for the team to answer your query. You can contact the team during the office hours of Monday – Thursday 9am – 5pm and Friday 9am – 4.30pm. 

When I have used the advisory service they have been polite and helpful. The online content is informative and the weekly News On Line is useful for snippets of info - Martin Goodall MCIPPdip

*Please note this is a member-only benefit


If you would like to send an official complaint to the CIPP or IPP Education Ltd please send it in writing via email to [email protected] for members, delegates or PAS organisations or [email protected] for learners undertaking a qualification or training course. You can also post your complaint to our head office address above.

Social media

Receive all the latest updates from the CIPP and interact with other payroll and pensions professionals by following us on one of the social media platforms, these real time information networks connect you to the latest stories, ideas, opinions and news in the payroll and pensions industries.

You can follow us on Twitter or join our LinkedIn and Facebook groups.

Find us on Twitter @CIPP_UK

With over 3,500 followers this is a great way to hear all of the latest payroll and pension’s news and what’s happening with your Institute. Importantly you don’t actually have to tweet to get value from Twitter, joining will give you the opportunity to hear from and connect to a wide range of industry professionals and sources of information. The CIPP and its policy and research team are very active on this platform, providing vital information on all things payroll and pensions, including legislative updates affecting the industry and website links to other valuable sources. We also tweet live during all our major events to ensure that CIPP followers are the first to hear about all the developments taking place. Whether you contribute or just listen in, Twitter will allow you to retrieve up to the second information.

Look out for CIPP on LinkedIn

This is a fantastic way to network with other payroll and pensions professionals and is full of industry experts willing to share advice. The CIPP’s presence on LinkedIn has moved from strength to strength with more than 6,500 members and counting. One of the main benefits of joining our LinkedIn group is getting updates from the CIPP’s policy and research team on the latest developments affecting payroll and pensions. CIPP LinkedIn group members would also find value in the opportunity to start and participate in discussions on various hot topics affecting the industry. It is also worth mentioning that LinkedIn is a fantastic platform for payroll and pensions individuals from around the world to engage and communicate with each other.

Find the CIPP page on Facebook.

This social service is hugely popular, many use this for personal networking but are you making the most of your professional opportunities?

The CIPP’s group page has over 1300 likes and is updated with all of the latest industry news and information as well as acting as a picture sharing tool from CIPP events including National forums, Hot topics, the Annual Conference, National Payroll Week and any external events. It is more of a relaxed and informal platform for our members to converse with each other and exchange photos after major CIPP events.

For further details on any of these services please email us or visit the website.