GOV.UK - simpler, clearer, faster? What did you think?
26 May 2015
The CIPP ran a recent quick poll where we asked ‘Simpler, clearer, faster – but has the quality of PAYE guidance improved following its transition to GOV.UK?’
Out of 132 responses only 3% think that the quality of PAYE guidance has improved following the transition from HMRC to GOV.UK and 63% of respondents think that it is worse.
|
Yes |
3% |
5 |
|
No |
26% |
34 |
|
Some bits |
8% |
10 |
|
It is worse |
63% |
83 |
|
CIPP comment These statistics support the CIPP’s campaign to improve the guidance currently available. We recently reported a high number of members giving up with the employer’s helpline; perhaps they have had an increase in calls due to guidance not being available, or helpful via GOV.UK? The CIPP will be carrying out further investigations in the coming weeks and months and will be working with HMRC and other professional bodies to try and resolve some of these issues. |