Case Study - Process Redesign and Training Payroll Teams

Scene Setting

A project development and construction company was experiencing continued growth and recognised that its weekly payroll operations needed to evolve to remain scalable, compliant, and robust.

The organisation sought expert support to redesign payroll processes, strengthen controls, and build long‑term capability within the payroll team.

The Action

We worked closely with the organisation to analyse and redesign all weekly payroll processes. This included establishing sustainable procedure manuals, control frameworks, and learning pathways for payroll staff.

We supported system design and testing for a new payroll solution, assisted with payroll recruitment, and conducted a forensic audit of weekly payrolls to confirm statutory compliance.

The Results

The project delivered a fully redesigned, future‑ready payroll function capable of supporting ongoing growth.

The organisation subsequently also engaged the CIPP for regular payroll training and achieved accreditation under the CIPP’s Payroll Assurance Scheme (PAS). It has now maintained the PAS accreditation for seven consecutive years, reinforcing its commitment to best practice and compliance.