Claim portal for the extension to the CJRS now open

11 November 2020

As of 8:00 on Wednesday 11 November 2020, the online portal for making claims under the extended version of the Coronavirus Job Retention Scheme (CJRS) was made available, for any individuals wishing to make claims relating to periods beginning on, or after, 1 November 2020.

The claims process remains largely unchanged from that observed under the initial version of the CJRS, although it is now mandatory for claims to be submitted by the 14th day of the month following the period that the claim relates to (where the 14th day falls on a non-working date, the deadline is shifted to the next available working date).

In order to make claims, employers must ensure:

  • They are registered for PAYE online
  • They have a UK, Channel Island or Isle of Man bank account number and sort code – only bank account details where BACS payments can be accepted should be submitted

They must also provide:

  • The billing address on their bank statement
  • Their employer PAYE scheme reference number
  • The amount of employees being furloughed
  • The National Insurance (NI) number of each employee being claimed for
  • Each furloughed employee’s payroll or employee number
  • The start and end date of the claim
  • The full amounts that are being claimed, including employee wages, employer NI contributions and employer minimum pension contributions
  • A phone number and contact name

Additionally, they must provide either:

  • The name or the employer’s name, if claiming as an agent
  • Their Corporation Tax unique taxpayer reference
  • Their Self-Assessment unique taxpayer reference
  • The company registration number

If making claims for employees who are flexibly furloughed, then the following additional information is needed:

  • The number of usual hours the employee would usually work in the claim period
  • The number of hours the employee has worked or will work in the claim period
  • A record of the number of furloughed hours the employee has been furloughed for in the claim period also needs to be kept


The information in this article is accurate at the time of publication. For all the latest information, news and resources on how the COVID-19 pandemic is affecting payroll professions, visit our Coronavirus hub.