Concerned about compliance checks?
20 May 2025
Compliance check can be a scary prospect before you deal with then (or while you are dealing with one), but HM Revenue and Customs (HMRC) are trying to assist with a new interactive tool.
The tools will help users to understand why a check is happening and what to do during the process.
In the press release, Joanne Walker, Low Incomes Tax Reform Group (LITRG) Technical Officer and Customer Experience Advisory Group (CEAG) member, said:
“When unrepresented customers have a tax compliance problem, it can be difficult for them to find the help they need. This new interactive tool from HMRC makes compliance guidance readily accessible in one place, and easier for people to find the information that is relevant to them. The links to the extra support available will be especially valuable for the most vulnerable customers.
“Along with other stakeholders, I have commented on and tested the interactive guidance tool at various stages and a lot of work has been put into its development. It clearly sets out the topics, uses an easy-to-understand question and answer format, provides clear guidance videos, step-by-step explanations, and links to other relevant guidance.”
Information provided in this news article may be subject to change. Please make note of the date of publication to ensure that you are viewing up to date information.