Digital National Insurance Number application service now available

09 June 2021

HMRC has confirmed, within the latest instalment of the Employer Bulletin that a new digital service for individuals who have not been allocated with a National Insurance (NI) number is now open and available to use.

The Department for Work and Pensions (DWP) had also resumed its face-to-face service, meaning that those who are required to physically attend an office in order to verify their identity can do so. Those wishing to apply are advised that they should submit applications online first, at which point they will receive confirmation of whether or not they need to book a face-to-face appointment.

HMRC has warned that applications could take up to 16 weeks to be processed due to the current levels of demand for the service.

Where employees already have NI numbers, the easiest way to confirm or share them is for them to download a confirmation letter from their personal tax account. There is guidance available on how to find a lost NI number online.

CIPP comment

Did the suspension of face-to-face meetings to confirm an individual’s identity, due to the outbreak of coronavirus, have any impacts within your business, and particularly, any effects on your payroll team? Contact the Policy team, at [email protected]


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