Direct Debit now and in the future

13 October 2016

13 October 2016

Bacs has launched a public consultation into Direct Debit to understand the business challenges and customer needs today and in the future.

Bacs Payment Schemes Limited (Bacs) aim is to make sure that Direct Debit remains a safe and cost-effective method for organisations and consumers in the UK to get paid or pay for services. Use of Direct Debit is one of the key enablers of the UK economy and an essential part of the national payments infrastructure.

While Direct Debit usage has never been higher, Bacs is committed to ensuring that this trusted and market-leading product continues to meet the future needs of all consumers and thousands of businesses alike, remaining a payment method of choice.

Bacs want to understand exactly where Direct Debit is working well and where there is potential for change. Utilising a range of research and analysis techniques they aim to understand the future needs of all users while continuing to provide appropriate consumer protection.

If you would like to have your say in the future of the UK’s leading automated payment method, complete this online public questionnaire.

The consultation will close on 9 December 2016 and findings from this will be published in the first half of 2017.