HMRC Performance update: April to June 2022
04 August 2022
Today (4 August 2022), Her Majesty’s Revenue and Customs (HMRC) has released a summary of its performance for quarter one of this tax year.
The performance update covers three main areas:
- delivering customer service
- tackling the debt balance
- building a trusted, modern tax and customs department.
Some highlights from the corporate report include:
- £731.1 billion in tax revenues generated in 2022-23
- £30.8 billion additional tax by tackling avoidance, evasion and non-compliance
- post on hand at HMRC is back to normal levels, clearing a backlog of 1.5 million items between October 2021 and April 2022
- customer satisfaction levels remained above 80%
- the economic impacts of coronavirus took the debt balance to a peak of £72 billion in 2020
- the debt balance has reduced to $41.6 billion at the end of 2021-22
- focus on meeting Charter standards
- closer to making tax digital with all VAT-registered businesses mandated to file through compatible software from April 2022.
The data the report is drawn from is also available in spreadsheet format.
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