30 January 2026
HM Revenue and Customs (HMRC) has advised us that there was a technical issue that occurred on 15 January 2026, which have affected some of you.
A technical refresh of the HMRC Data Provisioning Service caused some P6, SL1, SL2, PGL1, and PGL2 notices retrieved that day to contain empty elements.
Although the issue was detected and fixed the same day, there is potential that around 40,000 employees could have been impacted in their January pay.
HMRC has confirmed that all of the notifications affected have now been reissued and in most cases any under or overpayment will be corrected automatically in their next pay.
No further action is needed from employers or employees at this point and employers or agents should complete the next pay run as normal. However, if anyone has incurred any additional costs, such as bank charges or overdraft fees, as a direct result of this issue, they are advised to raise a complaint with HMRC. HMRC has advised that it will prioritise any complaints relating to this issue and apologised for any concern or inconvenience this has caused.
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