HMRC text message scam warning

25 March 2020

The CIPP has received reports of scam text messages that are being circulated, from sources purporting to be HMRC, and advising that, due to the coronavirus outbreak, those targeted are entitled to a tax refund.

The text message contains a link which claims that individuals should follow it, in order to calculate the refund that they are entitled to. The advice is that people should never click on the link, to ensure that their personal details aren’t compromised.

The message appears to originate from contact number +447517309365.

HMRC takes security very seriously and this is an additional reminder that you need to be alert, particularly given current circumstances. If you cannot verify the identity of the person sending the text message, you should not click on any associated links, and refrain from providing any personal details.

You should report these incidents on the Action Fraud website or you can call them on 0300 123 2040 (Please note this number will be charged at your normal network rate).

A reminder that:

You will never receive an email, text message or phone call from HM Revenue and Customs (HMRC) which:

  • Tells you about a tax rebate or penalty
  • Asks for your personal or payment information

Always check HMRC’s guidance on recognising scams if you’re not sure.

You can report something suspicious to HMRC’s phishing team, for example:

  • A text message (forward it to 60599 - you’ll be charged at your network rate)
  • An email
  • Details of a phone call asking for personal information or threatening a lawsuit

To learn more about dealing with phishing and scams visit GOV.UK. You can also refer to HMRC security advice.


Information provided in this news article may be subject to change. Please make note of the date of publication to ensure that you are viewing up to date information.