HMRC to trial QR codes on communications

03 February 2023

HM Revenue and Customs (HMRC) has confirmed that they will trial the use of QR codes on the SA250 welcome letters to individuals who sign up for self assessment.

The trial will test customer’s use of QR codes and will also mean the removal of contact numbers from the form to encourage use of digital routes. HMRC state that information can be accessed quickly and easily online, allowing phone advisors to better serve customers with more complex queries.

HMRC also advise that they have considered all security risks before making any changes, and anyone suspecting that communications are a phishing scam should contact them to report it.

If you are unsure if a communication is from HMRC, we would advise getting the contact details from GOV.UK directly to ensure their authenticity.

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