Tributes to Norman Forbes Green (7 July 1950 - 13 May 2020)

01 July 2020

Many lovely comments and tributes the CIPP has received about Norman.


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The CIPP was built on the goodwill, experience and tenacity of its early members who helped us take the fledgeling association into the magnificent organisation it is today. No one was more supportive and active in those early days than Norman, and it is with a heavy heart I write these brief notes to express my own and the organisation’s sadness at his passing.N

Norman was reliable and willing, two admirable traits which we put to good use. He read and digested anything and everything related to payroll, and we used his in-depth knowledge constantly as a major contribution to the updating of our study material for the ground-breaking Diploma in Payroll.

From the outset Norman was a tutor for groups of students and, just as we all did, he enjoyed the annual weekend schools during the Easter period when we took students to various universities for revision courses. If anyone didn’t turn up, Norman volunteered to step in.

Much of Norman’s contribution was behind the scenes, assisting with the moderation of test papers and helping to set the assignments for students. Whilst those of us working full-time within the CIPP appreciated Norman’s input, the general membership were unaware of the depth of his contribution.

Away from payroll Norman enjoyed choral music and was a regular attendee at the Proms in the Royal Albert Hall where he was once afforded the honour of presenting an award.

The unstinting support Norman willingly gave is an example to others in the payroll movement who now carry the banner at the forefront of furthering the cause of payroll interests. ‘Sadly missed’ does not get close to explaining the gap he leaves within the payroll movement.

Gordon Cresswell


I first met Norman in 2000, when I was hoping to meet payroll professionals and others who could help me understand UK employers and their links with (what is now) HMRC. It became obvious very quickly that Norman was exactly the sort of person I needed to help me plan improvements in policies, processes and services. He continued to prove that in spades over the next decade. He always demonstrated an unrivalled knowledge and appreciation of employers of all shapes and sizes, and of the different service providers and software that they rely on.

I was privileged to count Norman as a loyal and charming friend – he was great fun – but like all the best friends he knew when to be supportive and when to challenge. He was passionate about the health of the payroll industry, and he never hesitated to tell me when he felt that HMRC could do better. But his criticisms were always constructive and helpful and focussed, and he achieved that partly by always taking time to understand the ‘culture’ of some key HMRC and Treasury officials – one of Norman’s many exceptional qualities.

Rest in peace, Norman. You will be very sadly missed.

Don Macarthur


Norman was the most kind, thoughtful and generous person I have had the pleasure to be able to call a friend. He had a love of gadgets, IT and payroll legislation.

Always there for his students he loved to go into the detail and would happily support anyone who wanted to learn. It was Norman I turned to when I was completing my MSc dissertation and he painstakingly read through it from start to finish and highlighted to me where he felt it did not flow or he did not understand the point that I was trying to make.

Many a time he answered a question for me or pointed me in the right direction when I had a query as a tutor; and many a drink we had at one CIPP event or another over the years, always catching up at revision school weekends (as they were) and tutor training.

Having sought Norman’s recommendation for wireless earphones to use whilst cycling, for which I could knowingly guarantee there would be a Sony product recommendation given on the Saturday, it came as a great shock to hear of Norman’s passing in the week following.

Norman, you will be missed, rest in peace.

Liz Lay


Norman was amazing. His knowledge was unparalleled and his ability to explain complex situations, processes and rules in a way that made them easy to understand was a gift that many envied.

My enduring memory of him is as a tutor at my first Diploma study weekend, where he lifted a veil on the subject of class 1B NICs and PAYE settlement agreements. This was the first time we met.

I was fortunate to meet Norman again, both when I became a tutor, during which time Norman was so supportive, and also around the consultation table where Norman could be relied upon, always, to provide a clear summary of the subjects under discussion and more often than not the solution needed.

He was knowledgeable and wise – but most of all he was kind, a rare quality. I am proud to have been able to call him a friend. I will miss him.

God bless you and keep you safe Norman.

Samantha Mann


I wanted to write just to say how saddened I am to hear of the death of Norman Green. He was great guy.

I’ll always remember his kindness and level headedness in leading British Computer Society payroll group meetings which I attended for the Contributions Agency. And, of course, in my reincarnation as a payroll educator for the then IBPM he proved an excellent colleague.

He kindly surprised me with the gift of a copy of the Groves Concise Dictionary of Music in 1997 when I left the Agency. We have exchanged Christmas cards every year without fail.

Peter Waugh


Norman was a true gentleman.

I had the privilege of working with him on various HMRC projects with real time information being one of them. However, our first encounter was as a student of the then IPPM Diploma programme and my TMA6 revision; no matter how hard I tried I could not understand KPIs. Norman changed that and I still use KPIs today.

Norman did enjoy his wine and in London we would sometimes get to together to grab a bite to eat and a glass of vino and put the world to right.

I have always had a huge amount of respect for this very kind gentleman and I will miss him very much.

Karen Thomson


This is sad news.

I got to know Norman when I began studying for the MSc back in 1997, so some 23 years ago. He was a valuable member of the payroll community, a good friend, and someone who really enjoyed life. I will be very sorry not to be able to spend time with him at future events and will certainly miss his company.

Ros Hendren


For all who knew Norman, I expect we are experiencing sadness at the thought of his passing. I respected and enjoyed his company always, and had a great admiration for his wealth of knowledge and his dapper attire.
It is right to reflect upon his meaning to us all.

Jason Davenport


Such sad news.

Norman was my ‘payroll buddy’ in 1999 when I joined CIPP (then IBPM). He taught me all I know about payroll tutoring.

I recall that through lack of confidence I was reluctant to learn, but Norman gave me the courage to deliver payroll tutorials and weekend revision school workshops. He even found a venue for me in south Croydon for my first tutorial. I have the uttermost respect for Norman and always see him as my ‘mentor’.

I am sure there are others like me.

At Graduation ceremony as tutors lined up to go on stage he always had this great presence about him.

Norman’s contribution to the payroll profession over many years should truly be commended in some way for his contribution.

Sonia Grant


Norman was a great inspiration to me when I first started tutoring and was always there to help. He will be greatly missed by us all.

Christine Lane


This is so very sad.

Norman was an incredible man and inspired and helped me in so many ways since meeting him many years ago.

Kerrie Given


Terrible news.

Norman and I always looked out for each other whenever we met at meetings etc. I have lots of memories of a very dear and knowledgeable friend.

We go back a long way and had many happy days at weekend schools etc when I first started teaching the diploma in the year 2000.

The world is a sad place as a result of losing Norman.

God bless – now rest in peace my friend.

Kelvin Bell


I was fortunate to know Norman. 

It was in the early 1990s when, as editor of the newsletter Payroll Manager’s Review, I began attending meetings of the Payroll Specialist Group of the British Computer Society which Norman also attended. These meetings enabled me to get to know and to invite him to contribute articles.

In more recent years, it was always a pleasure to meet and chat with Norman at the CIPP’s Annual Conferences. I will miss him.

Mike Nicholas


Heartbreaking news and such a shock. I had great respect for Norman – he had a wealth of knowledge and was a great character, and I always enjoyed catching up with him at tutor training events. So sad. He will be sorely missed by us all.

Anne Anderson

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Featured in the July/August 2020 issue of Professional in Payroll, Pensions and Reward.