03 July 2023

Thank you to all those who answered our previous quick poll.

The results were as follows:

Answer

Responses %

Yes 

29

No 

71

A significant 71% have stated that they do not use the ‘report a problem’ function. Whereas 29% use the function.

Some of the comments shared for those who answered ‘No’, are:

  • that they were not aware of this function
  • that they did not experience issues and therefore did not need to use it
  • that the function is time-consuming
  • that they previously have had no response when using the function
  • nothing improved as a result of reporting an issue. 

Your input really is appreciated, please keep taking part in our Quick Polls and continue to have your say. 


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