Quick Poll results: Did you / your clients see an increase of requests for copy payslips, since moving to e-payslips?

13 March 2023

Thank you to all those who answered our previous quick poll.

The results were as follows:

Answer	Responses %
Yes	40
No	56
Other	4

From the poll results it is evident that there is almost an equal split on whether electronic payslips have or have not resulted in an increase of requests for copy payslips. This can vary from organisation to organisation, some factors may include how user friendly the online portal is, how tech savvy the users are, requests received from leavers or for mortgage purposes. Some of the comments shared in the quick poll highlighted that some employees do not have the facility to download and print payslips at home, emails have gone to employees junk mail and some employees receive e-payslips but still prefer a hardcopy. There was also a common theme that many of the requests were from leavers, as the online portal only gives a set timeframe to download payslips before access is denied. However as per the results, there is a distinguished lead on e-payslips proving to be efficient and the drive in reducing the number of requests for copy payslips.   

Our annual payslip survey analyses the latest trends in payslips, pay frequencies, payment methods and distribution, and is an important resource for the payroll industry. You can take part in the survey by clicking here. The report produced from this survey will be made available for the industry to see later in the year.

Your input really is appreciated, please keep taking part in our Quick Polls and continue to have your say. 

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