Ability to delete claims now available within the CJRS online service

03 July 2020

HMRC has updated the guidance page on how to ‘Claim for wages through the Coronavirus Job Retention Scheme’ to advise claimants that they now have the ability to delete a claim, as long as it is within 72 hours of submitting it, within the online claim service.

There was not previously any option to delete claims that had already been submitted, meaning that if a claimant made an error, they would need to adjust for any overclaims in a subsequent claim submission, or contact HMRC if they made an underclaim. They would also need to contact HMRC if they had overclaimed and did not intend on making any further submissions.

Anyone who has claims that have been submitted for a period of longer than 72 hours would still need to follow the previous overclaim or underclaim process.


The information in this article is accurate at the time of publication. For all the latest information, news and resources on how the COVID-19 pandemic is affecting payroll professions, visit our Coronavirus hub.