HMRC publishes Agent Update 85

17 June 2021

The latest Agent Update issue has been published by HMRC, and includes articles that discuss coronavirus, the UK transition, tax, HMRC agent services and the agent forum and engagement.

The update is aimed at tax agents and advisers with the purpose of providing them with the latest news and guidance.

A couple of the information pieces are included below, but you can read the Agent Update in full here.

Relaunch of Agent Dedicated Line

The dedicated agent line has now relaunched for a trial period. The line is being provided, giving priority access for agents, however, HMRC is expecting agents to use the digital services where they are available and to gain information from clients where possible.

HMRC is trialling a prioritised support service (Monday to Friday 8am to 6pm on 0300 200 3311) from the 14 June 2021 and expect calls to this line to be answered within 10 minutes. They believe that it will help them to maintain the service if agents spread calls throughout the day rather than phoning as soon as the helpline opens.

Paying Class 1A National Insurance contributions on payrolled benefits in kind – Generic Notification Systems (GNS) message

HMRC is reminding employers that they need to pay Class 1A National Insurance contributions and complete a P11d(b) by 6 July 2021 if they have taxed benefits in kind through the payroll by issuing Generic Notification System (GNS) message via the RTI payroll system. This message is to remind employers that a P11d(b) must be completed to account for any Class 1A National Insurance contributions due on these benefits.

There is further information on how to view your GNS messages.


Information provided in this news article may be subject to change. Please make note of the date of publication to ensure that you are viewing up to date information. Download the CIPP's Payroll: Need to know - your guide to payroll legislation and reporting for the most up to date data.