More than a million people still to need to renew their tax credits
27 July 2018
With only a few days to go before the 31 July deadline, a million people still need to complete their tax credits renewal.
HMRC is urging all those yet to renew to do it online today because this is the quickest and easiest way.
Employers may be able to help by reminding their employees about the importance of renewing. Last year 320,000 customers had their payments stopped or altered because they missed the deadline to inform HMRC of changes to their circumstances - these include changes to working hours, income and childcare costs.
This year HMRC launched a customer-focused service via Amazon Alexa to help answer some of the most frequently asked questions about tax credits renewals. Customers with Amazon Alexa-enabled devices can ask Alexa to open HMRC and ask for direct links to information and renewals.
Claimants can get help and information on renewing tax credits:
-
on GOV.UK
-
by tweeting @HMRCcustomers or posting on our Facebook page with general queries
-
using HMRC’s App, which is available on the App Store or Google Play Store
-
using the HMRC service on Amazon Alexa
-
using our online forum (click on Tax Credits and You)
-
through HMRC’s web chat help service
-
by calling the tax credits helpline: 0345 300 3900
HMRC also has a specialist team to support people who cannot go online.
Further guidance and information for claimants are available from HMRC through webinars and YouTube videos.