Withdrawal of Microsoft support for Windows 7 operating system

20 September 2019

Microsoft will withdraw support for the Windows 7 operating system on Tuesday 14 January 2020. If you are still using Windows 7 at that point, your access to Bacs services could be impacted.


As Microsoft will no longer issue software and security updates or fixes and will not be providing technical support, computers using Windows 7 will become vulnerable to security risks and viruses. Because of that, you could experience problems accessing Bacs services.


More information about the end of support by Microsoft for Windows 7 is available by visiting the Microsoft website.


Next steps

Bacs recommend that you speak to your IT department to ensure that your ability to make submissions and download reports from the Bacs service will not be compromised post-January 2020.


Please be aware that, if re-installation of Bacs-related software is required, you will need to contact your Bacs Solutions Supplier.


Any questions

If you have any questions, you can either visit the Microsoft website or contact the Bacs Service Desk using the details below:



Tel. No: 0370 165 0018

Contact us form

Monday – Friday 7 am – 11 pm (excluding Bank Holidays)




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