Council tax pilot to recover debts direct from workers’ wages

08 July 2019

A pilot scheme has been introduced which will use information sharing powers to recover unpaid council tax debt directly from earnings. The pilot will affect individuals in 29 different council areas in England.


CIPP comment

information sharing powers were introduced by the Digital Economy Act (2017) where disclosure of information is allowed to reduce debt owed to the public sector.


The government is seeking to help manage debts owed to the public sector more effectively. The Digital Economy Act creates a new gateway enabling information to be shared between specified persons, listed in a Schedule on the face of the Act, in relation to the debt owed to public authorities or the Crown. This is with a view to improving efficiency in dealing with debt owed to the public sector and using effective data-sharing to get a more informed view of a customer’s individual circumstances and their ability to pay.


Each proposed data-sharing arrangement under this power will be subject to a pilot process which will be set out in a statutory code of practice to measure the effectiveness of the information-sharing.


Birmingham City Council is taking part in the trial working with HMRC to be among the first to use the debt information sharing powers introduced by the Digital Economy Act (2017).


During this trial, non-paying customers who are employed or have an income will be contacted to start paying their arrears, or they will face having their debt deducted directly from their earnings through their employer.


Citizens Advice has responded to the scheme raising concerns that the council tax collection practices must not leave people with too little to live on.


Council tax arrears is the most common debt problem Citizens Advice helps people with. In 2018 its local services around England and Wales helped more than 96,000 people struggling to make their council tax payments.


The national charity estimates over £560 million in fees were added to people’s council tax debt in 2016/17 alone. This includes £300 million of bailiff fees, some of which have to be paid by the person in debt before any council tax arrears can be recovered by the local authority.