Payroll administrator/assistant job overview

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Payroll/pensions administrator is the entry point for many people into the industry.

Skills and experience needed

  • Be a good team player
  • Able to prioritize and take initiative
  • Have proven experience of working to tight deadlines
  • Have some understanding of payroll legislation
  • Excellent customer services skills
  • Ability to perform manual calculations as and when required
  • Knowledge of statutory and legislative regulations
  • Clear and concise communication, both written and verbal
  • Knowledge of UK tax legislation

Duties and responsibilities

  • Process payroll within specified deadlines
  • Provide administrative services for pensions
  • Be responsible for all administration related to the task above including filling
  • Answer queries from internal and external contacts
  • Process all new starters, leavers, absence, statutory leave and pay
  • Process and reconcile all fixed pay instructions e.g. basic salary changes, pay uplifts etc
  • Prepare journals for submission to finance along with any other information required to ensure accurate financial statements

Qualifications you may need

Looking to become fully qualified? Click below for details of our professional payroll qualifications suitable for payroll and pensions administrators:


The CIPP offers many payroll training courses suitable for payroll administrators, just click below to see full details of each course.

At this level you would benefit from membership of the CIPP at affiliate (less than one year in the profession) or associate (more than one year in the profession) levels.