PAYE service availability and issues
12 April 2017
There are currently issues with RTI submissions and PAYE accounts not showing the latest position.
PAYE Real Time Information submissions
The PAYE service availability and issues web page has published two new messages, the first being an issue with PAYE Real Time Information submissions. At the moment the following message advises:
“We have received your submission but you may experience a delay in receiving a response. There is no need to submit it again.
We are working to resolve this problem as quickly as possible and we are sorry for the inconvenience.”
PAYE accounts not showing the latest position
The second issue is that HMRC is aware that some PAYE accounts are not showing the latest position. This is being investigated urgently and an update will be published here when the issue has been resolved.
HMRC's advice is that if you believe that your account is incorrect and you wish to check the current position, please contact the Employer Helpline.