Agent Online Self Serve renamed Agent Services
18 April 2016
Agent Online Self Serve (AOSS) has been renamed Agent Services (AS). AS has refreshed key priorities for 2016/17 and the revised name better reflects the scope of what HMRC aims to deliver for agents within this programme of work.
In April 2015 AS launched a PAYE liabilities and payment private beta service. This gave agents the opportunity to cleanse their employer PAYE client lists, and view their clients’ PAYE accounting periods and payment history.
A new agent landing page (homepage) was launched in October 2015 for agents using the beta service. This enabled agent access to view clients PAYE for employers accounts, and provided links to agent guidance and other services they could use.
The PAYE liabilities and payments beta currently has over 2,700 users, with user satisfaction rates of around 80%. HMRC continue to test and refine this service based on agent feedback.
AS has now refreshed key priorities for 2016/17 and the revised name better reflects the scope of what HMRC aims to deliver for agents within this programme of work.
The four priority delivery areas for AS are:
- On-boarding - enable agents to access services and features contained in the personal and the business tax account using third party software which will give them the ability to see and do what their clients are able to do through their tax account.
- Subscription - a process that will allow the collection of data about a tax agency as part of HMRC's agent strategy.
- Authorisation - enhance existing online agent authorisation (OAA).
- Inbound Secure Messaging - work to understand what information agents want to send to HMRC and explore the digital solutions that can be used to cater for this requirement.
A Talking Points digital meeting on AS is scheduled for 12:00-12:45 on 19 May 2016. Click here to register for this meeting.
These interactive sessions are run via the ‘CITRIX’ platform. On the day, the organiser will explain how to ask a question during the session