HMRC piloting improved digital services

10 February 2014

Following HMRC’s Digital Strategy published in December 2012, HMRC is launching pilots for 3 new digital services. These will be tested with a small number of customers from February 2014.

The new services are:

  • Digital Self Assessment – An improved service for Self Assessment customers which will mean you can opt to receive email alerts and view messages from HMRC online through a secure, personalised portal
  • PAYE for Employees – A new digital service that will mean Pay As You Earn customers can tell HMRC about changes affecting your tax code online for the first time
  • Your Tax Account - A service to help Small and Medium Enterprises (SMEs) do more with HMRC online, with everything you need in one place.

The Pilot

During the pilots HMRC will test these services which will help build digital services that reflect the needs of the customer.

HMRC will continue to develop the digital services in line with feedback received from customers involved in the pilot.

HMRC published its Digital Strategy in December 2012, outlining how they will move towards a set of customer-focused digital services.


The benefits

Digital services offer savings and convenience for customers, not only by reducing the cost of phone calls and dealing with HMRC, but also by enabling HMRC to be open for business at a time convenient for you.