06 February 2024

We often receive concerns and feedback from our members on HM Revenue and Customs (HMRC) customer service and systems.

One topic that been discussed recently is the suitability of Real Time Information (RTI) in today’s world.

Although the RTI system was a vast step forward in the modernisation of the payroll reporting function, little has been updated on the system since the introduction in 2012/13, which has raised the question, is it still fit for purpose?

Share your opinion via the Quick Poll, you can answer Yes, No, Unsure, and there is an additional comments text box to share your thoughts.

Thank you in advance for your response, we appreciate your feedback to help us effectively represent the payroll profession.

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