Latest CIPP Quick Poll results: CJRS errors – have you been checking for them?

21 June 2021

The CIPP’s Policy team are aware that HMRC has already been in contact with a large number of businesses requesting information relating to their Coronavirus Job Retention Scheme (CJRS) claims, as compliance will be the next activity taking centre stage, as the scheme winds down at the end of September 2021.

We wanted to determine whether businesses have discovered any errors in the claims that they have submitted, or if they have even been checking for errors at all, and so we posted a Quick Poll on our News Online page which addressed exactly that. The results are in as follows:

  • 48% of respondents confirmed that they had indeed identified errors in their CJRS claims
  • 40% stated that they had found no errors at all
  • 12% of answers came from those who admitted that they had not checked their claims

We know that where mistakes are found, HMRC has advised organisations to resolve this, and if an overpayment has been claimed, this can be rectified in a subsequent claim. Alternatively, if no further claims are to be made, then organisations can pay HMRC back using an online service.

The Policy team recommends that you check all of your previous CJRS claims and ensure that you have all of the correct records and associated documentation to ensure that you have complied with the rules of the scheme.


The information in this article is accurate at the time of publication. For all the latest information, news and resources on how the COVID-19 pandemic is affecting payroll professions, visit our Coronavirus hub.