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  • 17 Feb 2026

The importance of efficient overpayment processes

Are your overpayment processes up to date?

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  • 12 Nov 2025

Samantha O’Sullivan, policy and advisory lead, highlights importance of accuracy and education on BBC Radio London

Listen into Samantha discuss overpayment recovery and best practice on the BBC Radio London.

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  • 17 Apr 2024

HMRC staff overpaid £12 million across a decade

Have you ever overpaid a member of staff? You are not alone, with HMRC as company.

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  • 23 Jul 2020

It’s a nightmare!

Trick or treat time will be with us before we know it and there is still time to share your pay or pension horror story

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  • 03 Jan 2020

Carer who was overpaid £10,000 due to company error spent the money before employer noticed

Employee who ordinarily received £1,744 in her pay was paid £11,744 in error and spent it within days.

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  • 04 Nov 2019

NHS worker overpaid by £21,000 will not pay money back

Lauren O'Keefe will not have to return £21,000 paid to her in error

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  • 01 Sep 2019

Fixing pension overpayments

Gareth Stears, technical consultant at Aries Insight, explains what is required and best practice when in the awkward position of asking for money back

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  • 25 Apr 2019

Arrears of pay

Justine Riccomini, head of taxation (Scottish Taxes, Employment and ICAS Tax Community), ICAS, explores the tax etc issues

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  • 22 Apr 2018

High Court rules no limitation period on recovering pension overpayments

The High Court has ruled that there is no statutory limitation period in which to recover pension overpayments under a defined benefit (DB) scheme, as long as t...