Appointment of Deputy Chief Executive Officer and Second Permanent Secretary of HMRC

07 July 2020

HMRC has confirmed that it has appointed Angela MacDonald as Deputy Chief Executive Officer (CEO) and Second Permanent Secretary of HMRC following on from an external competition.

Angela currently holds the position of Director General for Customer Services Group at HMRC, and has done so since 2017. She has previously held roles at the Department for Work and Pensions (DWP), following on from an earlier career in the private sector.

The Prime Minister and the Cabinet Secretary have approved the appointment, in line with current senior appointment rules, and it is due to begin on 1 August 2020.

HMRC’s External Affairs team circulated an email, which stated:

“Angela’s tenure in her current role has seen significant improvements and modernisation in our customer services across the board through putting the customer’s needs at the heart of our strategy. She brings a proven commitment to creativity and operational excellence with her that will continue to benefit HMRC and our customers as we move forward.”

Any questions should be directed to the External Affairs team at [email protected].


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