Check when you can expect a reply from HMRC

14 October 2021

HMRC has published a new tool which allows you to check when you should receive a reply to a query you have made.

The tool asks a series of questions related to the query and the date it was submitted. It then provides you with an expected response date. If no response is received from HMRC by this date, you are advised to contact HMRC again.

Individuals and employers can use the tool for queries regarding income tax, self-assessment and tax credits. Agents can also utilise the tool regarding registering to use HMRC online services, authorisation to act on behalf of a client and amending agent details.

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