HMRC Statutory Payments Disputes Team number updated

01 June 2020

HMRC has updated the telephone number employees can use to dispute the decision an employer makes when assessing if they are eligible for Statutory Payments.

The telephone number has been updated within the Statutory Sick Pay: employee fitness to work guidance, therefore, if you do not use a SSP1 document (due to it not being relevant) and issue a letter to your employees, you will need to ensure it is updated with this number.

The number that should now be used should the employee disagree with your decision and would like HMRC to make a formal decision on their claim for Statutory Payments is 03003 229 422.


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