New online service for PSA’s

12 April 2023

HM Revenue and Customs (HMRC) has announced a new online service to apply for, amend or cancel a PAYE Settlement Agreement (PSA).

A new online service is available for employers and agents to apply for a PSA from 6 April 2023. Employers and agents can also use the online service to amend or cancel an existing PSA. Agents can apply for a PSA on an employer’s behalf, however, employers will need to give a signed letter of authority if agents do not have authorisation to apply already.

The below details are required when applying online:

  • employer PAYE reference

  • the name of the business

  • an address

  • telephone number

  • email address (unless signed in with a Government Gateway user ID).

If users are unable to apply online then postal application is still available.

To support with these changes HMRC has updated the GOV.UK guidance for applying for a PSA and amending or cancelling a PSA.

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