Where are you on the AI journey?
25 June 2019
According to an MHR Analytics poll, more than a third of companies have adopted AI in the past year, leaving almost two thirds who still perceive challenges to implementation.
The poll revealed 38 per cent of companies have made the leap to AI or machine learning by adding the technology to their analytics approach in the past 12 months.
Almost a fifth of the 500 professionals polled on Twitter said their company had made ‘significant’ progress with adopting AI, and a further 19 per cent said their company had ‘steadily’ been adding the technology to their analytics strategy.
MHR Analytics’ SVP Nick Felton said:
“We are now seeing a clear shift in focus in the way companies operate their analytics, with AI capabilities like NLP (natural language processing), machine learning and conversational analytics becoming a reality.”
Nick Felton also said that although businesses are now well aware of the need to adopt this technology and the advantages it can bring to them, such as increased efficiency, revenue growth, customer experience and overall reductions in operational costs, a large proportion (62 per cent of poll respondents) are still not investing in AI at all.
This apparently mirrors what MHR analytics has heard from a number of its customers over the past year – that despite awareness of the benefits, the majority of organisations still perceive challenges to embarking on the data journey, from ‘operational’ or manual-based analytics, to automated analytics.
MHR analytics launched its data maturity quiz earlier this year, as a diagnostic tool to help companies understand how to overcome those challenges and take the first simple steps to implementing more sophisticated and effective analytics systems.
The quiz asks if you know the answer to the question ‘Where are you on your data maturity journey?’, and states that if you don’t, you could be limiting your organisation’s potential. In up to 8 simple questions, you'll understand what stage you're at in the data maturity journey, what this means for your organisation, and the exact steps you need to take to progress to the next level.