New help for small businesses launched by HMRC

04 August 2017

A new online tax forum and dedicated webchat service for small businesses and the self-employed has been launched by HM Revenue and Customs (HMRC).

The small business online forum is a quick and easy way for small businesses to get answers to their tax questions as well as help with:

  • Starting a business

  • Support for growing a business – including taking on employees and expanding

  • Buying and selling abroad

  • Completing tax returns

  • Tax credits

The forum can be accessed here.

Linked to the forum, HMRC’s new dedicated webchat service offers direct support to businesses and the self-employed.

The small business online forum forms part of the government’s business tax roadmap announced at budget 2016. A pilot was launched in March 2017 and since then the forum has grown to have more than a 1,000 registered users.

The forum does not deal with questions about taxpayers’ individual circumstances. Any comments which include personal information will be deleted. While no personal or case-specific information is posted on the forum, customers may be offered help through HMRC’s webchat service and their personal case handled by an adviser.

Read HMRC’s full press release here.