The role of agents in supporting small and mid-sized businesses
27 March 2019
HMRC is currently working with an independent research agency to carry out a study with small businesses, mid-sized businesses and tax agents to find out what businesses expect, need and want from both agents and HMRC.
From February to June 2019, HMRC will be working with an independent research agency, Kantar Public UK.
You may receive a letter from Kantar Public informing you of the research, and a telephone call inviting you to take part in an interview lasting approximately 45 minutes.
Participation in this research is voluntary. If you choose to take part, all of your answers will be confidential.
Any information you provide will be used for research purposes only.
If you are ever concerned about whether a contact from HMRC is genuine, there is a list on GOV.UK of digital and other contact issued from HMRC which is kept regularly updated. It also includes information on how to tell if an email is fraudulent and bogus websites.